Privacy Policy
1. Introduction
Welcome to Beauty Elite. We value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and applicable Luxembourgish laws.
By using our website and services, you agree to the collection and use of information as described in this Privacy Policy.
2. Information We Collect
We may collect and process the following personal information:
- Your Contact Information: Name, email address, phone number, postal address (e.g., when booking treatments or signing up for newsletters).
- Booking Information: Information required for scheduling treatments (including medical conditions that may affect treatment).
- Payment Information: Necessary information for processing payments (Note: We do not store full credit card or payment details).
- Communication: Any correspondence between you and Beauty Flite.
- Cookies and Usage Data: We use cookies to collect details about your browsing behavior on our website, such as your IP address, browser type, and pages visited.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To manage bookings, administer treatments, and deliver personalized skincare recommendations.
- Payment Processing: To process orders and payments.
- Marketing: For sending newsletters, updates about our services, and occasional promotions. You can opt-out at any time.
- Customer Support: To assist with any queries, complaints, or issues you may raise.
- Improve Our Services: To evaluate and improve our products and services based on analytical data.
4. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with trusted third parties, such as:
- Service Providers: Payment processors, IT providers, or other third parties that support our business operations.
- Legal Compliance: We may share your information if required to comply with applicable legal obligations or to protect our legal rights.
5. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access or disclosure. However, no system is entirely foolproof, and we cannot guarantee the complete security of your information.
6. Your Data Protection Rights
Under the GDPR, you have the following rights:
- Right to access your data.
- Right to rectify personal data that is incorrect.
- Right to erasure (‘right to be forgotten’).
- Right to restrict processing of your data.
- Right to data portability.
- Right to object to processing for marketing purposes.
- Right to withdraw consent at any time.
To exercise your rights, please contact us via email: contact@beautyelite.com.
7. Data Retention
We retain your personal information as long as it is necessary to deliver services, comply with legal obligations, or resolve disputes. Once this data is no longer necessary, we will securely delete it.
8. Changes to this Policy
We may update this policy from time to time. Any changes will be posted on this page, and significant updates may be communicated via email.
9. Contact Information
If you have any questions about our Privacy Policy or how we handle your data, please contact us at:
- Email: contact@beautyelite.com
- Address: 52 Blvd Grande-Duchesse Charlotte, L-1330, Luxembourg City, Luxembourg
Saturday : 10:00 – 15:00